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Helium Mobile Hotspot Support
Helium Mobile Hotspot Support
52 articles
Helium Builder App Releases
Helium Mobile Hotspot Security Features
Post-Deployment

I set up my hotspot but I still need help with something


How do I transfer ownership of a Helium Mobile Hotspot?
Why is my Helium Mobile Hotspot not generating any rewards?
Where do I see my Helium Mobile Hotspot Rewards?
How do I claim my Helium Mobile Hotspot rewards?
Will installing my Helium Mobile Hotspot near my gateway or CBRS radio affect rewards?
What is Continuous Connectivity?
My device wont connect to my Helium Mobile Hotspot, why?
Helium Mobile Wi-FiHelium Mobile Wi-Fi allows public access to hotspots
I Can’t Connect with my Samsung Device
When are rewards paid out?
How are rewards calculated?
How many Hexes are there and what are their sizes?