Helium Mobile Hotspot Support

New firmware releases are rolled out automatically to the Helium Mobile Hotspots. No action is required from Hotspot deployers.

You can check your Hotspot's current firmware version in the <a href="https://hotspots.hellohelium.com/" rel="nofollow noopener noreferrer" target="_blank">Hotspot Dashboard</a>.

- Changes:
  - Reverts unneeded DNS workarounds

___________________________________________________________

- Released: Oct 8, 2024

- Changes: 
  - Fix accounting for certain users
  - Extend sessions telemetry with additional fields
  - Updates from Version 2.3.3

- Changes:
  - Accounting fix for specific roaming carrier.

- Changes:
  - Adjustments to anti-gaming controls.

- Changes:
  - Improvements to support upcoming brownfield integrations
  - Updates to accounting processes for offloading partners to handle per-subscriber data caps
  - Improvements to anti-gaming controls.

- Released: Aug 29th, 2024

- Changes:
 - Add support for <code>location_source</code> field in heartbeat request

- Released: Aug 22nd, 2024 ​
- Changes:
 - Improve configuration stability

- Released: Aug 1st, 2024 ​
- Changes:
 - Remove <code>ucentral</code> client
 - Add randomness to <code>hmh-ims</code> messages frequencies

- Released: July 29th, 2024 ​
- Changes:
 - New configuration delivery mechanism
 - Initial integration with the new inventory system

- Released: July 23rd, 2024 ​
- Changes:
 - Wi-Fi and Speed test fixes ​

Helium Mobile Hotspot Firmware Releases

Go To Helium Mobile Hotspot

Find answers and get help from Intercom Support and Community Experts

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Title

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Current Release:

Version 2.3.6

Version 2.3.5

Version 2.3.4

Version 2.3.3

Version 2.3.2

Version 2.3.1

Version 2.3.0

Version 2.2.0

Version 2.1.0

Version 2.0.4

Version 2.0.3

Version 2.0.2

Version 1.13.3