Helium Mobile Hotspot Support

Helium Mobile Coverage Planner

What types of devices provide coverage on the Helium Network?

I see gaps in coverage, does that mean those location don’t have Helium Mobile service?

General Coverage Planner Info

What is Reward Multiplier?

Proof-of-Coverage Rewards

What are Boosted Locations?

What are Deployment Hints?

Who is eligible for Boosted Rewards?

Boosted Locations

I can’t find my Hotspot or radio on the Coverage Map.

My estimated coverage points are incorrect in the Coverage Map view.

My estimated coverage points in the Planner view don’t match those in the Coverage Map.

I don’t see my antenna in the drop-down list in the Planner view.

Coverage Planner Troubleshooting

Terms

What is a HIP?

Glossary

Go To Helium Mobile Hotspot

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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