The FreedomFi Gateway is a multi-protocol miner for the Helium network. It comes with the ability to mine HNT for providing LoRa coverage, and is also expandable with plug-and-play support for Powered by FreedomFi certified Helium 5G CBRS Small Cells to mine MOBILE for providing cellular coverage and data for the Helium 5G network.

We know you are excited, but please follow the setup steps carefully. Report any problems to our support team.

Guide Usage

It is highly recommended that you open this guide on a computer or tablet, or print this guide out instead of following it on the smart phone that you will use to run the app and onboard the gateway.

Helium Application

Helium Wallet Application

Open your Helium Wallet application and create a new wallet, or import your existing wallet. If you are unfamiliar with the Helium Wallet application, please take a moment to review the Helium Wallet Official Guide

Before you start the onboarding flow, find a good location to place the FreedomFi Gateway, ideally so it has a clear view of the sky! Obstructions reduce the antenna’s ability to communicate with the LoRa network and can reduce earnings and coverage.

Make sure FreedomFi Gateway is powered off when connecting the antenna. Connecting or disconnecting the antenna to a powered device can cause permanent damage.

Plug an ethernet cable (CAT6 or CAT7 is recommended) from your internet router to the port labeled WAN on the FreedomFi Gateway. It needs to be able to get access to the internet and DHCP from your internet router to work.

Plug in power cable and power on the gateway

Next plug in the power supply into your wall outlet and the FreedomFi Gateway to power it on. A small red light will appear when it’s powered on.

DO NOT press the pairing button before the app tells you to. When you plug in power, the Gateway will automatically start booting without pushing the pairing button.

NOTE: The pairing button light is always red… so red is good, it means the gateway is on!

Open your Helium application and link your Helium Wallet, then click on the “+” on the homepage

Then select the “FreedomFi Gateway” option

Click on the onboarding link that is provided

Click the Scan button to launch the camera app. (You may have to grant your phone permissions to the app to have access to the camera in order to scan the QR code).

Wait for your device to come online, typically this happens within 15 minutes, but in some cases can take a bit longer so be patient.

Once “Press the Pairing Button” appears on your phone as shown, quickly press and release the pairing button and then click “Next.”

Wait until your Gateway is paired with your Helium Wallet and the “Authentication Successful” message is displayed.

Click on “Link Gateway” you will be automatically redirected to the Helium application.

Follow the instructions on screen and confirm your information and click next.

Now we need to set up your hotspots location, you will need to provide the app with location services permissions, to do this simply click on “Ask for Permissions”.

Then confirm the location, by default it will automatically select your phones location.

Next you will need to confirm your Antenna details. If you are using the included antenna your TX/RX Gain should already be correctly configured by default at 1.2 dBi. If you are using an aftermarket antenna, refer to the documentation included with it to find its gain.

Additionally you will need to confirm the installation height of your antenna. This refers to the distance between the ground and your antenna.

Lastly, register your transaction, confirm that the Antenna gain, height and location is accurately set. Your initial registration & location fee of $10 has been prepaid, however in the future if you need to make updates, there will be a fee associated with this.

Confirm your gateway addition to the blockchain

The FreedomFi Gateway is now being added to the Helium Network. It may take some time to appear in the Helium app and Helium Explorer as it goes through the Helium registration and synchronization process. Once added, the Gateway can be viewed and managed in your Helium & Helium Wallet apps directly.